Role of Our Healthcare Representatives and Other Professionals at Skill Hub

• Medical Transcriptionists:

  They are responsible for listening to your voice recordings with your healthcare professionals and converting them into written reports. They make sure to document the medical history, examination results and treatment plans in the right manner. This role requires strong attention to knowledge and detail of medical terminology.

• Medical Billing Specialists:

  These people are responsible for handling the billing processes for healthcare services. They play a crucial role in submitting claims to insurance companies and ensuring the accurate coding of medical products. Their work is to ensure that the healthcare providers are receiving timely payments.

• Healthcare Customer Service Representatives:

  The role of a healthcare customer service representative is to assist patients and clients with inquiries relating to medical services, billing and appointments. They ensure to provide information and resolve the issue of the patient and ensure a positive experience from their side. Their role is to handle sensitive information with empathy and confidentiality to maintain the privacy and respect of the patient.

• Healthcare Data Entry Specialists:

  They have the role of updating the information of the patient in their electronic health record systems. They ensure the completeness and accuracy of data such as the treatment plans and medical history of the particular patient.

• Health Information Technicians:

  The health information technicians manage and organize health data, and ensure its accuracy, security and accessibility. They have a pivotal role in maintaining the databases, patient information for insurance purposes and compliance with healthcare regulations. They play a crucial role in supporting research clinical care and decisions relating to health policies.